Our customers come first.

Whether you just want to say hello, need help shopping, or have a question concerning your purchase, we’d love to hear from you. Send us an email, give us a call, or speak with one of our store managers in-person. Old Time Pottery will gladly assist you in resolving any issues or questions you may have. We look forward to hearing your feedback.

Still have a question or comment? We’d love to hear from you! We will try to respond to all inquiries as soon as possible. You can:

  1. Call us: +1.800.458.6546
  2. Email us:  
  3. Complete our online form below
  4. Send mail by post:

    Gabriel Brothers, Inc.
    55 Scott Avenue
    Morgantown, WV 26508

Our customer support team is available Monday through Friday from 8 a.m. to 5 p.m., or Saturday from 11 a.m. to 4 p.m., Eastern Standard Time.

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