We are now offering a Buy Online, Pick Up in Store option! Although we still don't offer shipping or delivery, we’re focused on offering our customers an easy shopping experience where they can pursue their passion for decorating.
FAQ
At Old Time Pottery, we are committed to helping our customers save more while pursuing their passion for decorating. To achieve this, we constantly listen to our customers and adjust to their changing decor-buying needs. Below are the questions we hear most often in our stores, through our contact channels, and through social media. We hope the FAQs below provide you with the answers you are looking for. Thanks for your interest in OTP!
FAQs by Topic
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Do you offer online shopping?
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What is your return policy?
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Where are your stores located?
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What are your store hours?
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Do you offer discounts (i.e., military, first responders, teachers, senior citizens) or coupons (% off purchase, etc)?
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Who do I contact with a question about a particular item?
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How do I go about recommending a new store location in my area?
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Can I purchase a gift card online?
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What forms of payment do you accept?
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Do you offer wholesale and/or tax-exempt purchases?
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Do you offer motorized carts or wheelchairs?
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How do I go about requesting a donation?
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How do I join the email or text program?
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How do I apply for a job at Old Time Pottery?